
Never requested this specific script before? Speak to a Partner Doctor about a new prescription.
Need a script refill? Speak to a Partner Doctor about reviewing your request.
We understand how difficult and time-consuming it can be to go to the clinic about a script. With Updoc, we've made it easy to speak with an GMC-registered Partner Doctor about new and repeat prescriptions.


Complete a quick questionnaire - it should only take a few minutes.

Your GMC-registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call to discuss your healthcare.

If approved and suitable, get your healthcare delivered straight to your phone.

Yes. Online prescriptions (also known as ePrescriptions or eScripts) are digital versions of paper prescriptions. Online scripts are a safe and convenient alternative to paper scripts, as the same regulations for prescribing and supplying medication exist for both online and paper prescriptions.
If you need a new script, one that you’ve never requested before, it’s easy to consult with an GMC-registered Partner Doctor about this new prescription.
If you need a refill, consult an GMC-registered Partner Doctor about your request. It’s fast and convenient.
Yes. It is legal in the UK to speak with a telehealth doctor to get an online script. For most common health issues, you can request a prescription online without seeing a doctor in person.
With Updoc, if you need a prescription, no appointment is necessary. Consult with an GMC-registered Partner Doctor who, if suitable, can provide new and repeat scripts.
In some cases, your Partner Doctor may advise you to see your local GP in-person. There are some healthcare situations where you might need a physical examination, or have a condition that should be managed ongoing by your regular doctor.
Do not use telehealth consultations in an emergency. If you need urgent care, please call 999.

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Sometimes we just need to get to a specialist but it seems impossible just to get referred. We’ve made it easy to get a specialist referral letter online through a Partner Doctor to take the hassle away.

You don’t have to. With Updoc, you can consult with an GMC-registered Partner Doctor from anywhere in the UK via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient.
You can speak to your GMC-registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical letters, new and repeat prescriptions, specialist referral letters, sensitive topics (like STIs/STDs, thrush, and UTIs), and more. Your trusted Partner Doctors are here to help.
Anyone in the UK can have an online telehealth consult with an UK-registered practitioner or GP. If you’re under 18, a parent or guardian needs to be present during the consultation.
Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an GMC-Registered Partner Doctor within an hour.
Updoc is a secure, online digital healthcare platform that facilitates consultations between users and GMC-registered Partner Practitioners. With Updoc, users are able to request a consult 24/7 from anywhere in the UK. Partner Practitioners consult with users and – if they deem it suitable – are able to provide medical certificates, psychology appointments, prescriptions, referral letters, medical advice, and more.
You can request a prescription online through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.
Partner Doctors are online 24/7 to help with your healthcare needs! They're even available after hours and on weekends at no extra cost!
If you miss a call from your Partner Doctor - you will rejoin the virtual waiting room and your Partner Doctor may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.
In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind that Partner Doctors are online 6am to midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.
Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

Whether you're in the centre of London or a remote part of the countryside, with Updoc you can request an online prescription 24/7 from the comfort of your own home.
Partner Doctors are online from 6am to midnight every day, including public holidays. We're also available after-hours and on weekends at no extra cost.
Once you've completed your consult with your GMC-registered Partner Doctor, and they've determined it's suitable, you'll get your prescription delivered straight to your phone via SMS.
Once you receive your online prescription, you can go to your local pharmacy whenever it suits you and get your script filled. It's that simple!

Spend a few minutes getting the friendly health solution you deserve today.
